Privacy Policy

Privacy Policy
Effective Date: March 28, 2014

Trailtopia is committed to providing the highest quality products and services while respecting and protecting your privacy. This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed by Trailtopia LLC ("Trailtopia") when you access or use our websites or other online or mobile services or applications ("Services"), sign up to become an Trailtopia member, shop our store, or otherwise interact with us.

Collection of Information

Information You Provide to Us.
When you visit our website(s) you may provide us with two types of information: information you provide directly to us when you create an online account, use the interactive areas and features of our Services; make a purchase; sign up for contests, promotions, mailing lists, and when you email, call, or otherwise communicate with us and website use information collected on an aggregate basis as you and others browse our website.

The types of information we may collect include:

  • Membership and Online Account Information, such as your name, address, phone number, fax number, email address, photos, social media usernames, demographic information, and information about your interests and preferences.
  • Transaction Information, such as your name, billing address, shipping address, phone number, email address, credit card information, and transaction history.

Information we collect when you use our services.
Similar to other commercial websites, our website utilizes a standard technology called "cookies” and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Use of Information
We use the information we collect about you for a variety of purposes, for example, to: Administer your membership and Account; Communicate with you about membership or Account; provide and deliver products and services, process and complete transactions and send you related information, including purchase confirmations, invoices, updates, security alerts, recall notices and support and administrative and messages; respond to your comments and questions and provide customer service; monitor and analyze trends, usage and activities;personalize the Services and provide advertisements, content, or features that are targeted toward your interests.

Sharing of Information
We may share personal information about you outside of Trailtopia and its affiliates, including as follows:

  • Third parties who complete transactions or perform services on our behalf such as credit card processing and shipping services
  • Business transfers in connection with, or during negotiations of, a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, insolvency or bankruptcy, financing or sale of company assets
  • Legal process, if we have a good faith belief that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our agreements, policies, and terms of use; and to protect Trailtopia, our members, our customers, or any other person from harm

Social Sharing Features
The Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

Trailtopia takes reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Managing, updating and correcting your information

  • You may update or correct information about you by clicking the “My Account” link at the top of the homepage or contacting customer service. You may also email us if you wish to deactivate your account, but we may retain information about you for legitimate business purposes or as required by law.
  • Promotional Communications. You may opt out of receiving promotional emails from Trailtopia by following the instructions in those communications or changing your preferences in your account. If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your purchases, account, membership or our ongoing business relations.

Changes to this Policy
Trailtopia may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above and, in some cases we may provide you with more prominent notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Policy to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us
If you have any questions, comments or concerns about this Policy or about our privacy practices, please call our customer service representatives at 1-507-301-7175 or send an email message to